News

Ortivus’ electronic patient record system are down for some United Kingdom based customers due to a cyber-attack

On the evening of 18 July Ortivus’ systems were subject to a cyber-attack affecting UK customer systems within our hosted datacenter environment.

The electronic patient records are currently unavailable and are until further notice handled using manual systems. No patients have been directly affected. No other systems have been attacked and no customers outside of those in the hosted datacenter have been affected. 

Ortivus are currently working in close collaboration with the affected customers to restore the systems and recover data. The affected customers are the ones using MobiMed ePR, electronic patient record systems in a hosted environment. 

The organization behind the cyber-attack is not known at this stage and the incident has been reported to the authorities as a crime.